In October 2014, Outward hosted their Customer Conference at Tottenham Town Hall in north London to give customers an opportunity to say what they liked about the services provided by Outward and what they could do better.
We went along and filmed the day and interviewed customers and staff about their experiences and their involvement in shaping services.
DOP and Editor: Saranne Bensusan
Sound Recordist: Hugh Griffiths
Camera Assistant and Photography: Lawrence Mallinson
We hope you enjoy the video. For more information about the services provided by Outward, please visit outward.org.uk/